What our clients say about us
5.00
83 reviews
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AI Summary
Customers consistently praise the service, highlighting Nina's professionalism, responsiveness, and extensive knowledge of Medicare plans. Reviewers appreciate her clear explanations, personalized guidance, and follow-up support, making the complex Medicare system more approachable. No significant cons were noted, suggesting a strong overall satisfaction with the service provided.
5
I was referred to Nina by a neighbor for help with my Medicare decisions and application. Nina was professional, attentive, prompt and extremely helpful with the process. She explained everything clearly, answered all my questions, and helped me choose the right plan for my needs. I really appreciated the patience, knowledge, and follow-through. I highly recommend Nina for anyone needing Medica... More
I was referred to Nina by a neighbor for help with my Medicare decisions and application. Nina was professional, attentive, prompt and extremely helpful with the process. She explained everything clearly, answered all my questions, and helped me choose the right plan for my needs. I really appreciated the patience, knowledge, and follow-through. I highly recommend Nina for anyone needing Medicare guidance! Less
5
I meet with Nina several times over Zoom calls. She was patience with me as a newbie to the Medicare process. Explained everything at least twice. Nina also said if there were any question after I signed up that I was welcome to call her then. Also as I have never used the insurance provider that I am switching to with Medicare, I mentioned that I may want to switch insurance at some point. She a... More
I meet with Nina several times over Zoom calls. She was patience with me as a newbie to the Medicare process. Explained everything at least twice. Nina also said if there were any question after I signed up that I was welcome to call her then. Also as I have never used the insurance provider that I am switching to with Medicare, I mentioned that I may want to switch insurance at some point. She also confirmed she would be available then to continue to work with me. I have recommended several people that I work with to contact Nina when signing up for on Medicare. Less
5
Nina is very helpful with Medicare and insurance questions. She explained the different parts clearly and explored options for me.
5
Nina and her Team were great to work with. Very responsive and knowledgeable. She helped us select the right Medicare supplemental insurance that fit our needs.... More
Nina and her Team were great to work with. Very responsive and knowledgeable. She helped us select the right Medicare supplemental insurance that fit our needs. Less
5
Nina is wonderful for all your Medicare needs! Answers any and all question you have for the life of your policy!
5
I was so confused about the best solutions for me as i turn 65. The team here was amazing and took all the uncertainty about signing up away. Highly recommend them.... More
I was so confused about the best solutions for me as i turn 65. The team here was amazing and took all the uncertainty about signing up away. Highly recommend them. Less
5
Had an issue with my policy . Needed help switching from an HMO to a PPO . With the help of Besant we got it done .Thank You
5
Nina is wonderful! She was able to explain my Medicare options clearly and made it a really good experience for me. It feels good to have someone as knowledgeable and helpful as Nina in my corner. I feel so much more prepared for this next phase of my life. Thank you so much, Nina!... More
Nina is wonderful! She was able to explain my Medicare options clearly and made it a really good experience for me. It feels good to have someone as knowledgeable and helpful as Nina in my corner. I feel so much more prepared for this next phase of my life. Thank you so much, Nina! Less
5
Great experience. Nina answered all our questions and prepared numerous quotes. I would recommend her !!
5
I had a wonderful experience collaborating with Nina Besant. Her expertise in Medicare plans, coupled with her compassionate approach to alleviating concerns during the transition to Medicare, was invaluable. I genuinely appreciate her thoroughness in explaining the available options and offering guidance.... More
I had a wonderful experience collaborating with Nina Besant. Her expertise in Medicare plans, coupled with her compassionate approach to alleviating concerns during the transition to Medicare, was invaluable. I genuinely appreciate her thoroughness in explaining the available options and offering guidance. Less
5
Nina made the entire process of obtaining Medicare so fast and painless! I couldn't have done it myself. She identified and clearly discussed the plans and got me what I need! She now has assisted 4 of my friends so that is how much confidence I have in Nina! My sister will be next on the list!!Also, we had a claim that had to be handled and Nina got it corrected and everything to where it needed... More
Nina made the entire process of obtaining Medicare so fast and painless! I couldn't have done it myself. She identified and clearly discussed the plans and got me what I need! She now has assisted 4 of my friends so that is how much confidence I have in Nina! My sister will be next on the list!!Also, we had a claim that had to be handled and Nina got it corrected and everything to where it needed to be. Less
5
My husband & I contacted Nina after receiving a flyer from her in the mail. We met with her to review Medicare insurance - she was well informed on available plans and went over their benefits with us. She is available to help with any questions or problems we may have with our plans. I highly recommend her.... More
My husband & I contacted Nina after receiving a flyer from her in the mail. We met with her to review Medicare insurance - she was well informed on available plans and went over their benefits with us. She is available to help with any questions or problems we may have with our plans. I highly recommend her. Less
5
Nina is thorough, professional and a pleasure to work with. She is also very patient with the multitude of questions from those of us new to Medicare! I would highly recommend Nina for your Medicare needs.... More
Nina is thorough, professional and a pleasure to work with. She is also very patient with the multitude of questions from those of us new to Medicare! I would highly recommend Nina for your Medicare needs. Less
5
Friendly, efficient, professional.
5
😀! Nina is a great resource.
5
Nina was so helpful and knowledgeable. She came recommended from a friend of mine and I would recommend her as well. Thank you Nina
5
Nina Besant has an extraordinarily charming and wide sense of what family is. Not merely with her children, whose multiple accomplishments she shares often with her clients (whom she treats almost as an extension of her family), but also continually in the ways she shows care and genuine interest in the well-being of those she serves professionally, Nina earns one’s trust. That is both profoundly... More
Nina Besant has an extraordinarily charming and wide sense of what family is. Not merely with her children, whose multiple accomplishments she shares often with her clients (whom she treats almost as an extension of her family), but also continually in the ways she shows care and genuine interest in the well-being of those she serves professionally, Nina earns one’s trust. That is both profoundly important in any service industry, but also increasingly rare these days. She’s a treasure. Less
5
My Medicare Broker, Nina Basant, always goes out of her way to help me for whatever I need and whatever questions I have. Without her, I would be totally lost as far as my Medicare needs. I love her!!... More
My Medicare Broker, Nina Basant, always goes out of her way to help me for whatever I need and whatever questions I have. Without her, I would be totally lost as far as my Medicare needs. I love her!! Less
5
Government sponsored programs are not my speciality in life. Thank heavens Nina is there to guide me through the myriad and complexities of the ever changing government programs being offered. I am totally impressed with her level of knowledge and confident that she has my back. Thank you Nina.... More
Government sponsored programs are not my speciality in life. Thank heavens Nina is there to guide me through the myriad and complexities of the ever changing government programs being offered. I am totally impressed with her level of knowledge and confident that she has my back. Thank you Nina. Less
5
I recently had the pleasure of working with Nina for my father’s Medicare needs. She made the process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for help with Medicare.... More
I recently had the pleasure of working with Nina for my father’s Medicare needs. She made the process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for help with Medicare. Less
5
Nina Besant is the kind of Broker who goes above and beyond for you.She has helped me navigate a new (better for me) drug plan. She's offered info on joining a YMCA class to better my health.She explains the sometimes confusing Medicare 'language' so that it's understandable.She recently held Zoom calls explaining the upcoming Inflation Reduction Act. I have a much better sense of upcoming issues... More
Nina Besant is the kind of Broker who goes above and beyond for you.She has helped me navigate a new (better for me) drug plan. She's offered info on joining a YMCA class to better my health.She explains the sometimes confusing Medicare 'language' so that it's understandable.She recently held Zoom calls explaining the upcoming Inflation Reduction Act. I have a much better sense of upcoming issues, because of Nina.If you need a Medicare Broker, I recommend her. Less
4
5
I didn't think she could live up to her predecessor, who I really liked and was sorry to see retire, but she has been great!
5
I have used Burley &Besant for 5 years now. I am very pleased. She is friendly and on top of things. Her newsletters are informative &I enjoy that her family is included... More
I have used Burley &Besant for 5 years now. I am very pleased. She is friendly and on top of things. Her newsletters are informative &I enjoy that her family is included Less
5
My wife Lannette and I met with Nina about enrolling her in Medicare after she retired. Nina is very knowledgeable about the Medicare programs and was very helpful in enrolling her in the Medicare program that would be best for her.THANK YOU SO MUCH NINA!!Melvin Kitzman... More
My wife Lannette and I met with Nina about enrolling her in Medicare after she retired. Nina is very knowledgeable about the Medicare programs and was very helpful in enrolling her in the Medicare program that would be best for her.THANK YOU SO MUCH NINA!!Melvin Kitzman Less
5
Nina is great! She is very professional, extremely knowledgeable and thorough. She is also very responsive which was important to me when finding a health insurance-Medicare broker. I highly recommend her and know you will be as happy you found her as I am! Update - after almost a year with Nina I can honestly say she cares about her clients. She works hard to provide the best options for you! So... More
Nina is great! She is very professional, extremely knowledgeable and thorough. She is also very responsive which was important to me when finding a health insurance-Medicare broker. I highly recommend her and know you will be as happy you found her as I am! Update - after almost a year with Nina I can honestly say she cares about her clients. She works hard to provide the best options for you! So grateful she is my health insurance rep!!! Less
5
NINA HAS DONE A GREAT JOB HELPING OUR FAMILY FIND THE VERY BEST PROGRAM FOR MEDICARE PART D . SHE HAS SAVED US A LOT OF MONEY AND SHE KEEPS US WELL INFORMED OF ANY UPCOMING CHANGES TO OUR PROGRAM .... More
NINA HAS DONE A GREAT JOB HELPING OUR FAMILY FIND THE VERY BEST PROGRAM FOR MEDICARE PART D . SHE HAS SAVED US A LOT OF MONEY AND SHE KEEPS US WELL INFORMED OF ANY UPCOMING CHANGES TO OUR PROGRAM . Less
5
Excellent service in dealing with insurance runarounds and improper medical billings.
5
Nina,She helped change my Medicare plan to something better and saved me money. If I have questions she responds quickly.
5
Nina helped us navigate the Medicare Maze when I retired. She was very knowledgeable and well spoken about the different plans. This was a tremendous help for us to understand and make critical decisions. Thank You Nina for your initial and continued support!... More
Nina helped us navigate the Medicare Maze when I retired. She was very knowledgeable and well spoken about the different plans. This was a tremendous help for us to understand and make critical decisions. Thank You Nina for your initial and continued support! Less
5
You know that all these TV ads about Medicare sign up, just call us inundate us with ads everyday, well it is nice to know a consistent face and person that handles your account day to day and year to year. Nina has always been very conscientious in taking care of our needs through out our years with her company and advising us about changes that need to be made.... More
You know that all these TV ads about Medicare sign up, just call us inundate us with ads everyday, well it is nice to know a consistent face and person that handles your account day to day and year to year. Nina has always been very conscientious in taking care of our needs through out our years with her company and advising us about changes that need to be made. Less
5
Nina is patient and very responsive to all of my questions. Understands the supplemental programs and helps me understand what will work best for me. I highly recommend her for all of your Medicare needs.... More
Nina is patient and very responsive to all of my questions. Understands the supplemental programs and helps me understand what will work best for me. I highly recommend her for all of your Medicare needs. Less
5
My wife and I have been quite pleased/satisfied with the brokerage service and attention that Nina has provided and continues to provide.
4
5
Very helpfull. Explained the services very well. No charge for her service to figure out which health insurance you need that fits you. Very impressed with her quick call backs. And getting me to Humana pharmacy to see if they cover this new medication. Newsletter and personal cards very well done. Emails are as well. 5 stars.... More
Very helpfull. Explained the services very well. No charge for her service to figure out which health insurance you need that fits you. Very impressed with her quick call backs. And getting me to Humana pharmacy to see if they cover this new medication. Newsletter and personal cards very well done. Emails are as well. 5 stars. Less
5
Nina was very thorough and took time to meet our specific needs. She was very savvy and answered our questions before we asked knowing the growing concerns of more seasoned citizens! She helped us navigate these very complex medical waters with skill. I have sent several friends to her that feel the same!... More
Nina was very thorough and took time to meet our specific needs. She was very savvy and answered our questions before we asked knowing the growing concerns of more seasoned citizens! She helped us navigate these very complex medical waters with skill. I have sent several friends to her that feel the same! Less
5
Nina is great. She can guide you via a comprehensive review of you specific needs, and make the appropriate recommendations.
5
Nina is a pleasure to work with. She is very professional and does whatever is necessary to help get my wife and I taken care of. She does a very nice newsletter that is very informative. Would strongly recommend her to anyone needing her services.... More
Nina is a pleasure to work with. She is very professional and does whatever is necessary to help get my wife and I taken care of. She does a very nice newsletter that is very informative. Would strongly recommend her to anyone needing her services. Less
5
Nina Besant is intelligent, professional and personable and very knowledgable regarding the Medicare maze. Nina keeps up to date on all the changes that take place annually withMedicare and is in touch when your plan needs adjustment. I highly recommend her services regarding medical insurance.... More
Nina Besant is intelligent, professional and personable and very knowledgable regarding the Medicare maze. Nina keeps up to date on all the changes that take place annually withMedicare and is in touch when your plan needs adjustment. I highly recommend her services regarding medical insurance. Less
5